New Account
Once your account is set up, it will be reviewed prior to enabling online shopping. As a new customer, the below items are required:
- Review and accept the policies below
- Call 866-907-3305 with your credit card information to finalize your account setup
- Opening Order Minimum: $1,500 USD / $2,010 CAD (placed through your Sales Rep or Customer Service)
- If an online only shop, you must have a published website with at least one year of ecommerce business.
New Customers and Accounts
- Active accounts are defined as those who have ordered from FreeSpirit Fabrics, Henry Glass Fabrics & Co., Studio E Fabrics, The Blank Quilting Corp., A.E. Nathan and/or 3 Wishes within the last two years.
- If you are an active customer and want to open an account for one of the Jaftex companies you are not currently buying from, your minimum opening order is 5 units (see details below).
- A new customer/account is defined as any retailer or manufacturer who has never placed an order with any of Jaftex Corp.'s companies. To open an account, you must:
- Submit a resale certificate from your state, if applicable. If not applicable, submit an official government document with your tax ID number.
- Complete a new customer application.
- Term customers must complete the entire form.
- Email new account paperwork to Brittany Love (blove@jaftex.com).
- The credit manager has final approval of terms for all new accounts.
- For FreeSpirit Fabric customers only - To be considered as an online-only FreeSpirit Fabrics retailer, you must have a published website with at least one year of e-commerce business.
- Jaftex and its associated companies will not sell to fabric co-ops.
- As part of our distribution standards, Jaftex and its associated companies do not sell to auction-style platforms, including WhatNot, as these channels are not aligned with our industry or core customer base.
- Upon completing and submitting all appropriate paperwork, Jaftex reserves the right to vet and approve or disapprove all new accounts.
- Established terms or factored Jaftex customers, in good standing, can purchase from all Jaftex companies under the same terms. Terms will be aligned across companies after a full credit review and receipt of the first order.
New Account Opening Order
- Minimum opening order for one delivery is $1,500 (USD)/$2,100.00(CAD).
- A credit card must be on file as a backup payment for your account.
- If your preferred form of payment for your account is a credit card, please note you will be charged a 3% service fee (see Payment Options policy).
- As a new customer, the credit department will work with you to establish and determine your preferred form of payment (see Payment Options policy).
- Once your preferred payment option is set up, your opening order will ship.
- Once established with an opening order, a retailer can place an order with any of the Jaftex companies as long as the order meets the 5-unit minimum order quantity per shipment.
Payment Options
- Credit and Debit Card payments will incur a 3% service charge.
- Terms (Milberg Factor).
- To work with the factor, you must apply and qualify for terms. Once approved, a credit limit will be authorized. Exceeding the limit will require upfront funds.
- MiIberg accepts payment via check and ACH.
- Please note, invoices not paid within 15 days of the due date will be charged to the credit card on file, incurring a 3% service charge.
- Term Customers: Under no circumstances can you pay by credit card. All term customers need to pay by check, wire, or ACH.
- With ACH, funds are transferred from one bank to another by a third party, the Automated Clearing House.
- This option is open to all customers who do not qualify for terms.
- Funds must be received in the Jaftex account before releasing orders for shipment.
- There are two ACH options:
- Direct payment to Jaftex by ACH.
- Jaftex withdraws payment from your account directly by ACH.
- Check.
- For those that do not qualify for terms, a check must be sent to Jaftex (148 West 37th St., 11th Floor, NY, NY 10018) in advance of your order shipping. Once funds clear, your order will be released for shipment.
- For additional detailed information and/or Jaftex Corp. Banking information including account and routing numbers, please contact the Jaftex credit department at (833) 943-1391.
- At this time, the 3% credit card service fee does not apply to Canadian accounts.
- All payments must be made to the order of the Jaftex Corp.
- Direct payment to Jaftex by ACH.
Invoicing and Credit
- Shops will receive invoices via email when their order ships. A copy of the invoice will be in the first box of the retailer's shipment.
- Jaftex Corp. offers net terms to creditworthy customers.
- Credit cards are pre-authorized before an order is printed for picking. Upon shipping, your credit card will be charged without you being called or notified in advance.
- As noted, Jaftex will charge a 3% service fee for credit or debit card use.
- All customers who buy an aggregated $10,000(USD)/$14,000(CAD) or more, in a year, from the Jaftex companies, will be referred to Milberg Factor. You will need to provide financial information to the factor to receive terms.
- Credit cards on file will be used, if necessary, to pay past due invoices without you being called or notified in advance.
Minimum Order
- The minimum amount for a single shipment or a re-order is 5 units.
- Units are defined as any combination of bolts, kits, and/or pre-cuts. Pre-cut or kit inner packs equals one unit. Wide back bolts equal one unit.
Suggested Retail Pricing
- Jaftex Corp. states a Suggested Retail Price on their products that is twice the wholesale. For example, $6.85 (US)/$9.60 (CAD) per yard has an SRP of $13.70 (US)/$19.20 (CAD) per yard.
Jaftex Pricing Policy
- The Jaftex self-policed online pricing policy is to protect the value and integrity of Jaftex fabrics and help retailers maintain healthy margins.
- The policy applies to all customers selling Jaftex fabrics online in the US and Canada.
- For a confidential summary of the policy, please contact your sales rep or customer service.
Cancellations/Order Changes/Restocking Fee
- Cancellations must be in writing and require approval.
- Jaftex Corp. will charge 25% of the total invoice on any cancelled order 4 months prior to the stated ship month.
- Orders that are staged to ship, on a truck and/or already shipped cannot be cancelled.
- Cancellation of a packed, ready to ship order and/or returned items will be charged a 25% restocking fee.
- The customer pays the freight both ways for returned stock.
- Returns due to verified quality issues or a Jaftex error will not incur a restocking fee.
- FreeSpirit pre-cuts associated with quarterly collections, one-and-done offerings, and/or kits (including block of the months) are made to order and the following applies to cancellations:
- 50% of the invoice cost will be charged for made-to-order pre-cuts associated with quarterly collections, one-and-done products, and/or kits cancelled 90 days before the stated delivery month.
- 100% of the invoice cost will be charged for made-to-order pre-cuts associated with quarterly collections, one-and-done products, and/or kits cancelled less than 60 days before the stated delivery month.
- We reserve the right to manage cancellations on a case-by-case basis.
- Frequent and consistent cancellations of orders may result in upfront payment at the time an order is placed for future and/or at-once shipping.
- Questions regarding this policy should be directed to Scott Fortunoff, scott@jaftex.com or Greg Fortunoff, greg@jaftex.com.
Shipping/Back Orders
- Jaftex Corp. will continue a capped freight shipping program until further notice.
- For more information about capped freight in your region, contact your rep or customer service.
- We strongly encourage customers to mark orders as ship and cancel.
- All backorders will ship according to the current capped freight policy.
Free Freight - FreeSpirit Fabrics, The Blank Quilting Corp, Contiguous United States
- FreeSpirit Fabric orders of 30 units or more qualify for free freight, contiguous US only.
- FreeSpirit Fabric qualifying orders of 30 units or more for Alaska and Hawaii shipments will receive a discount of 5% and ship via FedEx Ground.
- The Blank Quilting Corp., orders of 20 units or more qualify for free freight, contiguous US only.
- For 20 bolts or more for Blank Quilt Corp. Alaska and Hawaii shipments will receive a $ .25 per yard discount.
- These are standard policies that can be offset by a freight promotion for a stated time frame.
- All backorders will ship according to the current capped freight policy.
Freight Discount - Canada
- FreeSpirit Canadian retailers, including outlying provinces, orders of 30 units or more will qualify for a freight discount of 5% off the entire order.
- For The Blank Quilting Corp., Canadian orders of 20 units or more will qualify for a freight discount of$ .25 per yard.
- These are standard policies that can be offset by a freight promotion for a stated time.
- All backorders will ship according to the current capped freight policy.
FreeSpirit Fabrics Only, Kaffe Fassett Discount
- FreeSpirit Fabrics offers a 5% discount on the purchase of 30 or more full-priced bolts of Kaffe Fassett Collective, Kaffe Fassett Collective Classics, Kaffe Fassett 108" quilt backs, etc.
Jaftex Corp. reserves the right to change its prices at any time during the year provided reasonable notice is given. Terms and prices on the various Jaftex company websites are subject to change due to errors or omissions. Website orders will be subject to final validation. A confirmation will be sent to you from customer service.
Jaftex Corp. Headquarters: Scott Fortunoff
President
148 W. 37th, 11th Floor
New York, NY 10018
scott@jaftex.com
Cell: (917) 751-5487
Jaftex Corp. Customer Service
1041 East Butler Road, Ste. 2450
Greenville, SC 29607
(866) 907-3305
Jaftex Corp. Credit (833) 943-1391
Direct: (864) 254-0540